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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RUKO products

The group "New Technologies" offers for review the products of the plant RUKO: bimetallic crowns and saws, threading tools: die holders, dies, taps, extractors, accessories for drilling machines, machines: drilling and boring, for core drilling, metal drills (stepped, crown drills, spiral, special, sheet, countersink), concrete/wood, carbide borers, tools for deburring, screw punchers, coolants, lubricants, kits, accessories
  • Bimetallic crowns and saw blades RUKO
    Bimetallic crowns and saw blades
    crowns, blades, pins, etc.
  • Threading tool RUKO
    Threading tool
    dies, taps, sets, etc.
  • Extractors RUKO
    Extractors
    sets of extractors, etc.
  • Accessories for drilling machines RUKO
    Accessories for drilling machines
    pins, rods, cartridges, etc.
  • Drilling and boring machines RUKO
    Drilling and boring machines
    108001RS, 108003RS, etc.
  • Crown drilling machines RUKO
    Crown drilling machines
    adapters, adapters, etc.
  • Metal Drills RUKO
    Metal Drills
    stepped, crown, etc.
  • Concrete/Wood Drills RUKO
    Concrete/Wood Drills
    impact drills, augers, etc.
  • Carbide boreholes RUKO
    Carbide boreholes
    ZYAS, WRC, FLH, ZYA, SKM, etc.
  • Deburring Tools RUKO
    Deburring Tools
    graters, edge cutters, etc.
  • Hole Punchers RUKO
    Hole Punchers
    for screws, bushings, kits, etc.
  • Coolants and lubricants RUKO
    Coolants and lubricants
    paste, spray, concentrate, etc.

NEW TECHNOLOGIES GROUP

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